How did we respond?
To begin with, we performed an audit of the current account to establish where there were gaps in best practise and implemented a new account structure. This was done across both Google Ads and Microsoft Ads to ensure consistency across the landscape. With the company formations industry being so competitive, it was imperative we stay ahead of the curve to boost efficiencies and revenue.
When we rolled out the new account structure, we next decided to tackle updating their creative and bid strategies. A challenge we were faced with was working with bidding strategies that were based on manual CPC bids and bid modifiers which offer a very broad assumption of optimisation. With automation front of mind, and experience with Google’s smart bidding strategies, we knew adopting a new smart bidding approach would improve performance and help deliver against targets.
Actions we took were: