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Ariel Chiaffarelli

Media Executive

Ariel blends social and content expertise with great customer service and client relationships. Her client-first approach ensures great customer satisfaction, and her digital marketing experience helps find the best tailored solutions for each individual client.<br />

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5 min read AIIndustry

AI and CX: opportunity vs risk

The question isn’t whether we should use AI in CX, but it’s about differentiating between where it adds value to our business outcomes, and where it jeopardises our credibility.

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Biond the Booth 2: The Unseen Majority

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Biond the Booth 2: The Unseen Majority

How do we reach the HCPs who never attend congress?

📍London | 8th October

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