Less Moving, More Living

Avant Homes build affordable homes across the Midlands, Yorkshire, North West, North East, Wales and Scotland, helping buyers make owning their dream home a reality.

Capabilities:
  • Growth
  • Media
Sector:
  • Property

-41%
Cost Per Enquiry

Year on Year reduction

-56%
Cost Per Reservation

Year on Year reduction

+15%
CTR vs industry benchmark

Compared to the New Homes Index industry benchmark

The Challenge.

We know that January to March drives the highest property search volume of any quarter of the year. The challenge was to capitalise on this increased demand by ensuring we have activity running across the entire customer journey.

 

The campaign needed to build Avant’s brand equity and increase value perception amongst buyers viewing competing developments and properties.

All whilst ensuring group and region, Cost Per Enquiry and Cost Per Reservation KPIs were met.

IPA Touchpoints

The latest TGI and IPA Touchpoints research reinforced that YouTube, Instagram and Facebook continue to provide the strong reach for the target Mosaic Groups for both first- and second-time Avant buyers.

For first time buyers, TikTok also plays a key role.

Attention Metrics

We know from Lumen research studies that average dwell times change in selected media and that video formats drive the strongest attention metrics.

When selecting media channels at the beginning of the customer journey, to drive awareness, we focused on channels and placements that drive attention not just engagement.

The Solution.

The Media Solution

Awareness activity was planned using video and story formats through Display, YouTube, TikTok and Meta. These low cost per thousand channels, provide strong reach and with high attention formats to a highly targeted, relevant audience.

Development awareness activity focused on Meta, NHFS national emails, PPC, Portal listings and Performance Max to drive website visits and enquiries.

SEO, GMB listings and remarketing activity drive plot engagement and development visits at the activation stage of the journey.

Onsite signage, website and organic channel creative updates ensured an omni-channel approach for every touchpoint.

UGC competitions and review activity ensured we were creating advocacy for the brand, increasing trust with customers in the journey.

Utilising Performance Creative

The bold creative direction, developed by Avant and their creative agency, took the Mosaic insights and directly addressed some of the stresses and chores of buying a second-hand home (the main competition) and dialled up the reasons why buying new with Avant is better.

When activating the campaign, we took a ‘Create for Growth’ approach, allowing the creative and channel algorithms to optimise the creative to the audiences with the highest engagement for that message.

Utilising the latest Performance Creative technology, we were able to scale the assets to multiple placements, update and personalise messaging throughout the campaign, all without losing learnings or increasing production costs.

 

The Results.

CTR +15% higher that the NHI

Our highest ever campaign CTRs were recorded, out-performing the New Homes Index industry benchmark for the period.

Driving more, better-quality leads for less

Enquiries per live plot increased 30% YoY whilst media spend was reduced in the same period.

-41% YoY

Cost per Enquiry.

-56% YoY

Cost per Reservation.

Space and Time did an amazing job, as always with helping us plan our media strategy for our biggest campaign of the year.

We are delighted with the insight, and knowledge they have provided which has helped us achieve such a phenomenal number of leads, as well as cost per lead, and cost per reservation.

Alicia Hattersley

Group Head of Marketing, Avant Homes

Our work and results.

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