AI.

We take a proactive approach to AI with clear objectives to build on our strengths, bring clients with us and set bold standards. With innovative, responsible and people-focused solutions, we ensure AI drives real value and keeps both us and our clients ahead of technical innovation.

Creating Value

Our strategy creates value at every stage of the media chain, integrating LLM’s and AI into the artchitecture of our entire model, benefiting clients, customers and us. Our clients gain time and cost savings, improved efficiency and actionable insights at their fingertips. Their customers enjoy richer, more personalised experiences. Meanwhile, our team is freed from repetitive tasks to focus on creativity, strategy and driving growth for our clients. It’s a smarter, human approach to AI that works for everyone.

Meet our team.

Data and AI is a team sport, with multidisciplinary teams critical for success. At Space & Time, every team member explores and enhances AI efficiencies, workflows and capabilities. Backed by our core AI team, we’re guided by best practices in prompt engineering and AI principles, keeping us ahead in AI-driven innovation and effectiveness.

Chris Jones

CEO

Chris sets the vision and future direction of the agency and is responsible for ensuring the agency and our clients continue to thrive and grow. A commercial thinker and problem-solver, he is passionate about the power of innovation and technology to drive extraordinary results. Chris is an active and involved member of the wider industry, a seasoned event speaker, and recently won Gold in the CEO category at The Drum Awards.

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Stephen Harrington

Executive Director - Growth

Steve brings over 20 years of digital marketing expertise to his role as Executive Director of Growth. Working alongside media and technology leaders, he develops innovative solutions and capabilities, leveraging AI to drive agency growth. A trusted leader since 2018, Steve also contributes to operations and strategic planning.

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Heather Connearn

Managing Director

An award-winning marketer with 20+ years of experience, Heather is the Managing Director of Space & Time. She’s laser-focused on client value, fostering a people-first culture, and driving both operational and strategic excellence across the agency.

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Edward Hill

Executive Director - Operations

Ed oversees agency operations, managing contracts, tools, and supplier relationships that keep the business thriving. Leading transformation projects like replatforming buying software and pursuing BCorp certification, he ensures Space & Time stays future-ready.

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Tom Carter

Business Director - Technology

With 20 years of experience in marketing technology and data services, Tom specialszes in helping businesses of all sizes overcome challenges. He identifies the tools, methods, and expertise needed to deliver smart, tailored solutions.

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Jake Arnold

Solutions Architect

Jake specialises in the technical aspects of digital marketing and brings many years of hands-on experience to the most complex of tracking, measurement and reporting issues or wider projects. Creating efficiencies in your data integrations or enhancing what information can be collected in the first place, Jake will work with your technical team, and get the best out of ours, to deliver lasting success.

AI Data
Driven Analysis

Our data engineers power AI-driven insights with Ignition, our cutting-edge Data Transformation Platform. By experimenting with predictive analytics and training chatbots to act as data experts, responding to nuance and context., we’re enhancing customer engagement and driving smarter sales growth – all through the power of AI innovation.

Content Ideation &
Performance Creative

We harness AI for content ideas and keyword research, using dynamic creative solutions to optimise ad placements at scale. This means your messaging stays fresh, personalised and perfectly tailored to rank and resonate with your audience.

Campaign Performance & Targeting

As a Google Premier Partner, we were the first to adopt Performance Max at scale. Partnering with Google, Meta, Microsoft, LinkedIn and more, we use cutting-edge, ML-powered media tools. With smart bidding and real-time programmatic buying, we keep your brand ahead in media innovation.

Operational
Growth

We’ve embraced and invested in tools like Microsoft 365, CoPilot, Gemini, ChatGPT and Looker Studio Pro to drive smarter operations. By boosting efficiency, we deliver more strategic output or reduced fees – passing the benefits of innovation directly to our clients.