Smarter eCommerce decisions. Faster growth.

Turn every click, campaign and channel into measurable sales and revenue. Reach more buyers, increase repeat purchases and boost lifetime value without wasting ad spend. You’ll know exactly which campaigns are driving profit and which need tweaking, so every marketing pound works harder for your eCommerce growth.

**Stop guessing. Start knowing — with Ignition.**

Ignition brings all your performance data into one clear view, across every channel and platform — from Google and Meta to Amazon and email. See exactly what’s driving profitable growth, where to shift budget and how to optimise for maximum return.

Pinpoint your highest-value customers
Reallocate spend to boost ROI
Predict what to do next with AI-powered insights

Meet our team.

End guesswork and build predictable growth.

When you partner with Space & Time, you get a partner invested in your growth. Our goal is simple: to help your eCommerce brand sell more, scale faster and grow smarter. Whether you’re looking to boost ROAS, lower acquisition costs or expand into new markets, our strategy is built entirely around your business goals.

You’ll gain a team that dives deep into your data, understands your audience and uses every insight to drive measurable profit. We don’t stop at impressions or clicks, we focus on the outcomes that matter most to your bottom line.

Jeff Humphries

Head of eCommerce

Helping to drive growth for our eCommerce clients and realise their performance ambitions. Jeff brings extensive experience in eCommerce and D2C, having worked with top brands like Disney, Diageo, THG, Aldi and many more household names, and adds a wealth of knowledge and expertise to our team.

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Lyle Kercher

Associate Director - Agency Development

With 20 years of cross-channel experience, Lyle is all about turning big ideas into even bigger outcomes. His ability to blend strategic insight with creative solutions helps clients unlock growth in ways they never thought possible. Lyle’s approach is all about breaking boundaries and driving better results.

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Zelah Williams

eCommerce Lead

Zelah brings over 11 years of client-side experience in 360 marketing roles. Based in Reigate, she combines her strategic expertise and client empathy to deliver innovative and effective marketing solutions.

Kasey Healy

Social Manager

Kasey brings a wealth of experience managing eCommerce accounts across industries like retail, luxury, and home decor. She oversees our eCommerce portfolio, identifying growth opportunities while fostering collaboration across departments to maximiSe overall revenue. Kasey’s expertise in implementing A/B creative testing structures drives exceptional results for our clients.

Alex Moran

Head of Organic Growth

As the SEO Lead at Space & Time, Alex drives the agency’s SEO strategy with over 10 years of experience. He’s the host of the BIMA SEO Roundtable and has worked across all aspects of SEO for a wide variety of clients.

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Ben Ladbrook

Performance Lead

Ben leverages over 10 years of experience managing global eCommerce, B2B, and property campaigns. He focuses on expanding the agency’s eCommerce portfolio and delivering outstanding results.

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George Graves

PPC Strategist

George, delivers expert strategies for key property and eCommerce B2B accounts, ensuring client goals are met.

Helena Taylor

Head of Operations & Innovation

Helena leads our Paid Social department across all five offices. She also heads the BIMA Paid Social Council and holds two industry-recognised awards from BIMA and The Future 100 Club. With extensive experience in pharmaceutical and B2B marketing, Helena ensures the team delivers innovative, results-driven strategies.

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Emily Waywell

Senior Paid Social Strategist

Emily leads strategy for a pillar client and specialises in Meta, LinkedIn, and TikTok campaigns. Her expertise spans property, eCommerce, and pharmaceutical sectors.

Tilton Fernandes

Senior Creative & Social Strategist

Tilton is a dynamic Paid Social Strategist with expertise in automated creative. He employs advanced techniques to streamline ad creation and optimisation, delivering targeted campaigns that maximise engagement, conversion, and ROAS across social platforms.

Kamil Klodzinski

Senior Paid Social Executive

Kam works closely with property and eCommerce clients on platforms like Meta, LinkedIn, and TikTok. He also manages automated creative for one of our key clients. Kam’s expertise in eCommerce and property is matched only by his talent for delivering a great joke!

Eliette Cremer

Head of Programmatic

Eliette has over a decade of experience in tech companies and media agencies across Europe and the UK. She specialises in managing global and UK clients and is known for her pragmatic approach to problem-solving. Eliette leads her team, builds key partnerships, and optimises processes to drive client satisfaction and business growth.

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Nerea Escribano

Senior Programmatic Executive

Nerea is a Senior Programmatic Executive based in Edinburgh, with nearly three years of experience delivering DOOH, audio, video, and display campaigns. She’s worked across sectors like real estate, beauty, and health, and is skilled in using platforms like DV360, Hawk, and StackAdapt to drive results.

Fiona Booth

Research Director

As the head of consumer research at Space & Time, Fiona brings over 15 years of experience in delivering actionable insights. She’s responsible for evolving the agency’s research capabilities, partnering with planners to integrate insight-driven solutions that elevate communications strategies.

Bethan Gibson

Business Director - Media & Performance Creative

Bethan leads the media team, ensuring we stay ahead of the curve with the latest technologies and product developments, empowering our clients with cutting-edge media solutions.

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Lorenzo Schina

SEO Team Manager

Lorenzo is an SEO Manager who blends creative advertising with technical SEO expertise. He crafts tailored strategies that deliver impactful results across diverse industries.

Tom Carter

Business Director - Technology

With 20 years of experience in marketing technology and data services, Tom specialises in helping businesses of all sizes overcome challenges. He identifies the tools, methods, and expertise needed to deliver smart, tailored solutions.

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**Align every channel for maximum impact.**

Paid search, shopping, social, programmatic display, video, email and CRM — we connect every channel so your marketing works as one system, not separate parts. By analysing performance across the full customer journey, we identify where spend has the most impact and reallocate budget to maximise return. Our approach blends creative and media in real time, using audience data to adapt messages based on intent, behaviour and context. You get a strategy that eliminates overlap, reduces wasted spend and builds consistent performance across channels by driving higher ROI and stronger, sustainable growth.

Scale profitably across platforms and markets.

If your ROAS is slipping or your ad spend isn’t scaling profitably, you’re not alone. Many eCommerce brands hit that wall, and that’s where we help you push through.

With our data-driven optimisation and cross-channel expertise, you’ll:

Reduce wasted ad spend and improve customer acquisition cost (CAC)
Discover where your next wave of profitable growth lies
Build a strategy that scales sustainably, not just temporarily

Every campaign is designed to help you grow your customer base, increase repeat purchases and strengthen lifetime value so that your growth keeps compounding, not stalling.

Replatform smoothly with zero disruption.

Expanding into new markets or changing platforms shouldn’t mean losing momentum. We make scaling smooth by handling all the complex parts, from SEO and CRO to UX and content, so you never have to worry about downtime or lost visibility. Whether you’re moving to Shopify, Shopline, Magento or WooCommerce, your marketing stays consistent, your data remains clean and your results keep improving.

Simplify GA4 and turn complex data into insights that power smarter decisions.

If GA4 still feels like a maze, you’re not the only one. Our eCommerce analysts will review your setup, identify what’s missing and share immediate fixes to help you collect and interpret data that actually drives decisions. You’ll come away knowing how to track what matters — from conversions to LTV — and how to use those insights to improve every marketing pound you spend.

Build in-house expertise that reduces agency dependency and drives long-term growth.

Your brand shouldn’t rely on agencies forever. That’s why our in-housing and training programmes give your team the confidence and skills to manage campaigns, interpret data and make smarter media decisions independently. You’ll get tailored training sessions built around your platforms and goals — whether that’s mastering Google Ads, optimising Meta campaigns or fine-tuning your measurement strategy. Empower your team to deliver better growth, not just any growth.

Partners and tools.

Too many tools, not enough results? Make your tech work harder.

The right technology stack turns complex eCommerce challenges into scalable growth. We combine leading platforms and partners to help you manage data, automate workflows and maximise performance across every channel.

Our partners and platforms help you stay ahead:

Ignition

Gain a complete view of your marketing performance. Our proprietary platform brings all your channel data together to show what’s driving the biggest returns and where to focus spend for stronger ROI.

Google, Meta, Microsoft Ads & Amazon

Reach buyers wherever they shop. We optimise paid search, social and marketplace activity to connect your brand with high-intent audiences across the platforms that matter most.

Shopify, Magento, WooCommerce & Shopline

Keep your eCommerce platform performing at its best. From site health to scalability, we ensure smooth operation and sustainable growth across global and local markets.