From health moments to measurable growth.

We turn At Home Health moments into meaningful customer action. We identify the signals that show a consumer is ready to act on their health, activate digital campaigns across the right channels at the right moment, and convert that intent into first purchases, subscriptions and long-term value. From OTC health and everyday wellness to personalised diagnostics, pet health, mental wellbeing and reproductive health, every sub-vertical in the At Home Health category shares the same commercial logic. Purchases are driven by moments, not demographics. Signal-led health marketing consistently outperforms audience‑based approaches. That principle underpins our at‑home health digital marketing practice. These moments are often personal, time-pressured and emotionally loaded, which is why relevance, context and timing matter more than scale.

Healthcare isn’t defined by audiences. It’s driven by moments of need.

Most health marketing is built around audience segments such as demographics, interest categories and lookalikes. That approach reaches the right person at the wrong time, again and again, until they tune out.

The consumer who buys a sleep supplement on Tuesday is not meaningfully different from the same person who ignored the same ad on Monday. What changed is not who they are. It is what happened to them. A symptom surfaced. A test result landed. A life stage shifted. A need surfaced that prompted action.

Many OTC brands invest heavily in always‑on brand activity designed to build awareness over time. But when that brand presence isn’t connected to the moment someone actively searches for a solution — on Google or in a pharmacy aisle — it risks stopping short of the sale.

Our OTC marketing strategy connects long‑term brand building with symptom‑led activation. We make sure brands are present early, then show up with relevance and clarity at the moment a consumer is ready to act — turning awareness into action, not choosing between the two.

Ready to build around the moments that matter? Talk to our health team.

Meet our team.

At the heart of our At Home Health brand digital marketing practice is a team that understands the category at a strategic level. The health trigger marketing dynamics, the channel sensitivities and the commercial models that separate growing brands from the rest.

Our specialists span every sub-vertical in the at-home health space. OTC strategy and pharmacy ecommerce marketing. Diagnostic marketing and health tech strategy. Femtech and women’s health brand development. Pet health advertising and veterinary marketing services. Mental health and wellness brand marketing. We operate as an extension of your team, not as generalists learning your category on your budget.

 

Nick Beckingham

Managing Partner | Health & Pharmaceutical

With 22 years of experience In media planning and buying across the full channel mix, delivering tailored strategies for clients, Nick works extensively wihthin the the health sector, partnering with global pharma leaders like AbbVie, UCB, Bayer, and AlfaSigma.

Jeff Humphries

Head of eCommerce

Helping to drive growth for our eCommerce clients and realise their performance ambitions. Jeff brings extensive experience in eCommerce and D2C, having worked with top brands like Disney, Diageo, THG, Aldi and many more household names, and adds a wealth of knowledge and expertise to our team.

Zelah Williams

eCommerce Lead

Zelah brings over 11 years of client-side experience in 360 marketing roles. Based in Reigate, she combines her strategic expertise and client empathy to deliver innovative and effective marketing solutions.

Michael Guerriero

Client Partner Lead | Strategic Performance Director

Michael specialises in health advertising, delivering tailored solutions for global brands and customer journeys. His innovative thinking ensures client goals are always exceeded.

Helena Taylor

Head of Operations & Innovation

Helena leads our Paid Social department across all five offices. She also heads the BIMA Paid Social Council and holds two industry-recognised awards from BIMA and The Future 100 Club. With extensive experience in pharmaceutical and B2B marketing, Helena ensures the team delivers innovative, results-driven strategies.

Ben Ladbrook

Performance Lead

Ben leverages over 10 years of experience managing global eCommerce, B2B, and property campaigns. He focuses on expanding the agency’s eCommerce portfolio and delivering outstanding results.

Eliette Cremer

Head of Programmatic

Eliette has over a decade of experience in tech companies and media agencies across Europe and the UK. She specialises in managing global and UK clients and is known for her pragmatic approach to problem-solving. Eliette leads her team, builds key partnerships, and optimises processes to drive client satisfaction and business growth.

Emily Waywell

Paid Social Manager

Emily leads strategy for a pillar client and specialises in Meta, LinkedIn, and TikTok campaigns. Her expertise spans property, eCommerce, and pharmaceutical sectors.

Nerea Escribano

Senior Programmatic Executive

Nerea is a Senior Programmatic Executive based in Edinburgh, with nearly three years of experience delivering DOOH, audio, video, and display campaigns. She’s worked across sectors like real estate, beauty, and health, and is skilled in using platforms like DV360, Hawk, and StackAdapt to drive results.

Fiona Booth

Research Director

As the head of consumer research at Space & Time, Fiona brings over 15 years of experience in delivering actionable insights. She’s responsible for evolving the agency’s research capabilities, partnering with planners to integrate insight-driven solutions that elevate communications strategies.

Diara Deeko

Senior Media Executive

Diara, based in the London office, has 5 years of media planning and buying experience in the Pharma industry. She leverages her expertise to craft strategic solutions tailored to her clients' unique needs.

Bethan Gibson

Business Director - Media & Performance Creative

Bethan leads the media team, ensuring we stay ahead of the curve with the latest technologies and product developments, empowering our clients with cutting-edge media solutions.

Full-funnel health marketing from trigger intelligence to measurable outcomes.

At Home Health reaches highly personal moments. Someone searching for quick symptom relief. A pet owner looking for the right preventative care. A customer navigating a new wellness routine or a changing life stage. What connects them is the way they buy. Decisions are shaped by specific moments of need, concern or change, not by static audience profiles.

We focus on identifying when those moments appear. Then we activate in real time, aligning channel and context to capture intent, convert demand and build long-term customer value. 

Search and Retail Media built for ready-to-buy moments.

Symptom-led search is one of the highest-intent moment in At Home Health. When someone searches for a sore throat remedy at 9pm or an allergy treatment at the start of pollen season, they are not browsing. They are intending to buy within hours. Our OTC marketing strategy is built to intercept that demand in real time, helping brands appear where it matters, when consumers are ready to act.

We activate pharmacy eCommerce marketing and health product marketing campaigns against real-time signals. These include symptom search spikes, seasonal flu data, pharmacy footfall trends and weather driven temperature shifts. 

For brands selling health products online, we manage SKU-level retail media across Amazon, Boots and Superdrug, optimising at product level for conversion rate, basket size and repeat purchases. We captured symptom-led demand and convert it into revenue within the same session by making sure your brand is there when the peaks happen.

Programmatic and Display placed where decisions start.

Curiosity and life-stage triggers need context and sustained presence, not a single, forgettable impression. 

The at-home diagnostics consumer, the person exploring gut health for the first time, the patient researching a biomarker result they do not understand: they are embarking on curiosity-led journeys that take time and touch multiple information points before converting.

Our diagnostic marketing strategy uses programmatic placement to stay present across the full investigation journey, from the first research stage, through comparison behaviour and to purchase intent. For health tech marketing and medical device marketing, we identify investigative intent early and build sustained, solution-rich brand presence throughout that journey. This converts research into purchase and purchase into subscription relationships. We stay visible throughout the research journey, so brands are present when curiosity turns into a decision

Paid social built for sensitive, high-stakes categories.

Health creative on social media needs more than performance optimisation. It needs intuitive category judgement and insights. Whether it is supplements marketing for mental wellness, femtech brand activity across fertility and contraception or women’s health marketing in reproductive and menopausal contexts, tone integrity and targeting carry genuine brand risk.

The consumer mindset in these categories is personal and often highly sensitive. A femtech marketing agency that treats these moments as generic performance inventory will not just underperform. It will damage trust and risk platform policy violations.

We have built the frameworks to activate mental health marketing campaigns, fertility marketing strategies and women’s health brand activity with the precision and contextual care these categories require, and at commercial scale.

Conversion and Subscription optimisation built for repeat value.

Customer interest without a clear path to conversion creates missed opportunity. We manage landing pages, product feeds, checkout flow and basket strategy to turn interest into transactions. But a single conversion is rarely the desired commercial outcome in At Home Health. It is the beginning of a relationship.

In pet health advertising, the devoted, responsible pet owner who buys a flea treatment or a joint supplement for the first time is worth significantly more than the first transaction if you design the right loyalty and repeat purchase architecture around them.

Our pet supplement marketing and pet product marketing campaigns are built with CRM flows, auto-replenishment mechanics and subscription triggers from day one. The same logic applies to health supplement marketing, OTC replenishment categories and subscription health products. We design the engagement cycles beyond the first purchase, that turn one-time buyers into loyal customers and recurring revenue.

Full-funnel health marketing, from moments of need to measurable outcomes.

Our Commerce Engine runs on signals. We analyse seasonal health data, real-time search behaviour, life-stage indicators and content consumption patterns to identify when a consumer is about to act. Every trigger type in At Home Health has a distinct commercial signature and a best-fit channel response. Symptom triggers activate search and retail media within hours. Curiosity triggers require sustained programmatic presence across days or weeks. Emotional state triggers need upper-funnel trust-building before performance activation becomes appropriate. Life-stage triggers demand privacy-first audience activation with precise timing.

We match the response to the signal, not to a media plan written months in advance. This is health performance marketing built on signal intelligence rather than demographic inference.

Performance creative designed for where it matters.

In At Home Health, the connection between content, context and media matters more than in almost any other consumer category. A pharmaceutical marketing campaign that runs in the wrong environment does not just underperform. It creates brand risk. A wellness brand ad served alongside the wrong content undermines the trust it is trying to build.

We work with your creative partners to adapt assets for specific trigger moments and channel environments. OTC creative optimised for symptom-led search terms. Diagnostic and health tech creative calibrated for investigative browsing environments. Femtech and reproductive health creative built for privacy-safe social placements. Mental wellness and supplement creative adapted to the mindset of the audience. Creative that goes beyond awareness and drives actual conversion because it was built for the moment, not repurposed from a brand guidelines document.

One view of every performance moment with Ignition.

Ignition connects your performance data into one clear view across every channel, from search and paid social to programmatic and retail media. For at-home health brands, that means real-time visibility into the moments that matter: when symptom searches spike, when life-stage demand shifts, when competitors move.

We choose actionable intelligence over retrospective reporting. Ignition features cross-channel attribution across CPA, LTV, subscription rate and ROAS; AI-driven insight to anticipate the next purchase moment; and demand analysis with competitive benchmarking by health sub-vertical. For healthcare marketing agencies working across OTC, diagnostics, pet health and wellness brand categories simultaneously, Ignition is the platform that makes trigger intelligence operational rather than theoretical.

Prophecy: Media Mix Modelling built for health complexity.

Health media investment spans channels with very different conversion timelines. A symptom search converts in hours. A mental wellness brand builds trust over weeks. A diagnostic brand converts a curiosity trigger into a first purchase across a journey that may take a month. Prophecy is built for that complexity.

Understand true incremental impact by channel. Run scenario planning across spend levels. Forecast LTV and subscription rate by health sub-vertical. Plan next quarter’s budget with the confidence that comes from modelling built specifically for the health purchase cycle, not borrowed from a retail or FMCG framework.

Partners and tools.

We activate across every channel relevant to at-home health and partner with platforms that deliver commercial precision in this space. We are a Google Premier Partner and PM Society member.

Google

Precise search and display targeting across the full symptom and curiosity trigger spectrum. From OTC health product marketing to diagnostic marketing strategy, Google is the primary intent capture channel for at-home health brands.

Meta

Paid social built for health, with the sensitivity the category demands. Particularly effective for femtech marketing, women’s health brand campaigns, wellness brand marketing and mental health supplement advertising where life-stage and emotional state signals drive performance.

Microsoft Ads

Incremental reach into high-intent health audiences, especially for OTC and diagnostics brands. Lower competitive cost than Google search, with strong performance for health product marketing and pharmaceutical marketing UK campaigns.

Amazon

Retail media and audience targeting at the point of purchase intent. Core channel for pharmacy ecommerce marketing, pet supplement marketing and health supplement marketing where SKU-level conversion is the primary commercial outcome.

Vizibl Meta DSP

Programmatic delivery with hyperlocal targeting and AI-powered optimisation. Particularly effective for diagnostic marketing strategy campaigns requiring sustained presence across investigation-phase environments.

LinkedIn

B2B and HCP-facing campaigns for diagnostics and health technology brands. The right environment for medical device marketing and health tech marketing UK campaigns where the decision-maker is a professional buyer.

Medscape and Elsevier

Specialist environments for reaching healthcare professionals with credibility and precision. Used by pharmaceutical marketing and medical marketing services campaigns where professional context is a prerequisite for brand trust.

Ignition

Our proprietary reporting and integration platform, built with health commerce in mind and AI at its heart.

Prophecy

Media Mix Modelling that works across the full health purchase cycle, from fast-converting OTC triggers to longer-latency wellness and diagnostics categories.

Our work and results.

See what we're up to @spacetimemedia

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