eCommerce & Retail.

We combine data, media and technology to take ambitious eCommerce brands to a new level. Whether it’s scaling your business overseas or smashing through a revenue barrier, we have a track record of clients seeing genuine returns, not just metrics.

The benefits of eCommerce

With a commercially astute and creative team and award-winning technology, we’ve finely tuned our data-driven insights, tailored strategies and omnichannel marketing with in-house specialist delivery teams to help businesses grow and achieve their commercial objectives. All of this is complemented by exclusive tools accessible through our partner, Datawrkz, as well as Google, Microsoft, Meta and Amazon – helping you stay ahead of the competition.

Meet our team.

Our client experience team comprises experienced marketing strategists across both digital and broader traditional marketing who ensure we’re able to consider every channel appropriate to deliver your goals.

Our eCommerce team lives and breathes growth. Passionate, curious and ambitious, they bring decades of experience and a love for tackling new challenges. With us, you’ll have the expertise and drive to reach your goals – and then some.

Lyle Kercher

Associate Director - Agency Development

With 20 years of cross-channel experience, Lyle is all about turning big ideas into even bigger outcomes. His ability to blend strategic insight with creative solutions helps clients unlock growth in ways they never thought possible. Lyle’s approach is all about breaking boundaries and driving better results.

Jason Cotterill

eCommerce Lead

Jason’s decade-long experience in digital ensures fresh, ambitious strategies for eCommerce growth. His innovative solutions consistently drive results for clients across diverse sectors.

Zelah Williams

Performance Director

Zelah brings over 11 years of client-side experience in 360 marketing roles. Based in Reigate, she combines her strategic expertise and client empathy to deliver innovative and effective marketing solutions.

Kasey Healy

Paid Social Manager

Kasey brings a wealth of experience managing eCommerce accounts across industries like retail, luxury, and home decor. She oversees our eCommerce portfolio, identifying growth opportunities while fostering collaboration across departments to maximiSe overall revenue. Kasey’s expertise in implementing A/B creative testing structures drives exceptional results for our clients.

Alex Moran

SEO Lead

As the SEO Lead at Space & Time, Alex drives the agency’s SEO strategy with over 10 years of experience. He’s the host of the BIMA SEO Roundtable and has worked across all aspects of SEO for a wide variety of clients.

Ben Ladbrook

PPC Lead

Co-leading the PPC team from Manchester, Ben leverages over 10 years of experience managing global eCommerce, B2B, and property campaigns. He focuses on expanding the agency’s eCommerce portfolio and delivering outstanding results.

George Graves

PPC Strategist

George, delivers expert strategies for key property and eCommerce B2B accounts, ensuring client goals are met.

Amy Johnston

PPC Team Manager

Amy leads a team of three while overseeing key accounts. With 5+ years of experience managing PPC campaigns across various industries, she’s known for optimising processes and driving growth.

Helena Taylor

Paid Social Lead

Helena leads our Paid Social department across all five offices. She also heads the BIMA Paid Social Council and holds two industry-recognised awards from BIMA and The Future 100 Club. With extensive experience in pharmaceutical and B2B marketing, Helena ensures the team delivers innovative, results-driven strategies.

Bonnie Ramsay

Paid Social Strategist

Bonnie looks after key property and eCommerce clients, expanding their presence across Meta and TikTok. She works closely with Performance Managers to adapt and innovate strategies, with a focus on Advantage+ and A/B testing to deliver optimal results.

Emily Waywell

Paid Social Strategist

Emily leads strategy for a pillar client and specialises in Meta, LinkedIn, and TikTok campaigns. Her expertise spans property, eCommerce, and pharmaceutical sectors.

Harry Garrity

Paid Social Strategist

Harry develops tailored strategies to help clients achieve their goals while mentoring junior members of the team. He specialises in Meta, Snapchat, and TikTok, excelling in creating influencer and UGC content that drives eCommerce success.

Tilton Fernandes

Paid Social Strategist

Tilton is a dynamic Paid Social Strategist with expertise in automated creative. He employs advanced techniques to streamline ad creation and optimisation, delivering targeted campaigns that maximise engagement, conversion, and ROAS across social platforms.

Kamil Klodzinski

Senior Paid Social Executive

Kam works closely with property and eCommerce clients on platforms like Meta, LinkedIn, and TikTok. He also manages automated creative for one of our key clients. Kam’s expertise in eCommerce and property is matched only by his talent for delivering a great joke!

Eliette Cremer

Head of Programmatic

Eliette has over a decade of experience in tech companies and media agencies across Europe and the UK. She specialises in managing global and UK clients and is known for her pragmatic approach to problem-solving. Eliette leads her team, builds key partnerships, and optimises processes to drive client satisfaction and business growth.

Nerea Escribano

Senior Programmatic Executive

Nerea is a Senior Programmatic Executive based in Edinburgh, with nearly three years of experience delivering DOOH, audio, video, and display campaigns. She’s worked across sectors like real estate, beauty, and health, and is skilled in using platforms like DV360, Hawk, and StackAdapt to drive results.

Fiona Booth

Research Director

As the head of consumer research at Space & Time, Fiona brings over 15 years of experience in delivering actionable insights. She’s responsible for evolving the agency’s research capabilities, partnering with planners to integrate insight-driven solutions that elevate communications strategies.

Bethan Gibson

Business Director - Media & Performance Creative

Bethan leads the media team, ensuring we stay ahead of the curve with the latest technologies and product developments, empowering our clients with cutting-edge media solutions.

Liz Gration

Senior SEO Strategist

Liz is a Senior SEO Strategist with eight years of expertise in on-site SEO, content strategy, and link building. In 2022, she took the stage at BrightonSEO to share her insights on crafting content that drives links organically.

Lorenzo Schina

Senior SEO Strategist

Lorenzo is a Senior SEO Strategist who blends creative advertising with technical SEO expertise. He crafts tailored strategies that deliver impactful results across diverse industries.

Tom Carter

Business Director - Technology

With 20 years of experience in marketing technology and data services, Tom specialszes in helping businesses of all sizes overcome challenges. He identifies the tools, methods, and expertise needed to deliver smart, tailored solutions.

Our capabilities span market research, digital strategy, media buying, performance creative, campaign delivery, reporting and attribution. From paid and organic search to social, programmatic, video, CRM and email, CRO and full tracking support – we cover it all to help drive better growth.

Your eCommerce growth partner.

Not all growth is equal, every brand has different ambitions and challenges, that’s why our approach of immersing ourselves into your business, setting the direction and the strategy of highest efficacy, is fundamentally what makes us different to other agencies. It’s a partnership at the end of the day, and that’s why we measure ourselves on your returns, not metrics.

Seeing returns and delivering value requires the best data and measurement approach.

Our Ignition platform cleans, processes and transforms huge volumes of data sources to create data layers that inform you of optimal media mix and what needs to improve. We also remain ‘tech-agnostic’ and build our systems to plug-in to any tech eco-system to achieve better growth as effectively as possible.

A combination of AI and Machine Learning enriches our perspectives so we can apply our expertise and performance data to future decision-making using our amazing visualisation and predictive tools.

To get started with our Ignition platform, get in touch today with a free GA4 Health Check.

Struggling to scale with diminishing returns?

Leveraging our years of experience, a data-driven approach and a strategic partner on board, you’re ready to redefine your potential. Whether it’s CAC, ROAS or LTV, our technology and specialist teams are well-versed in revenue optimisation across multiple channels, markets and audiences. We are 100% motivated by what makes a real difference to your growth plan.

Scaling your business, increment by increment.

We have a track record of redefining what’s possible and delivering it. This starts by ‘road mapping’ your growth journey, and continent by continent, every media mix and plan we put together, every customer we grow, be it new or returning, we keep all involved accountable to these milestones, so we ensure everybody wins!

Experts in making your site migration a breeze.

Preparation is the key to the lock, but our technology, SEO, CRO and e-commerce affiliates, make everything turn so much more easily. Our integrated teams work closely together to deliver this process from start to finish, carefully managing domain and name changes, content and UX design. We also partner with third parties, such as Shopify, Shopline, Magento and others, to ensure your marketing has the best platform to perform.

Can’t get to grips with GA4? You’re not alone. That’s why we’ll offer you a free top-line GA4 health check.

Our tech analyst and eCommerce strategists will personally review your GA4 setup. Then, we’ll hop on a call to share quick wins that help you gather and analyse data more effectively.

Give yourself superpowers with our in-housing programmes.

From strategic consultancy and training to upskilling, by leveraging our partnerships with the likes of Google and Meta we tailor how we work with you to deliver better growth, not just any growth. The world of e-commerce and everything that surrounds it is evolving all the time, so we invest in making your teams experts, too.

Learn more about our strategic approach today and we’ll talk you through our training courses and what a programme could look like for you.

Partners and tools.

Storehero

Simplifying eCommerce management with real-time performance insights and automation.

Shopline

Delivering scalable eCommerce solutions tailored for global and local markets.

Shopify

In-depth platform knowledge to support eCommerce brands selling on Shopify.

WooCommerce

Supporting brands selling on WooCommerce with platform expertise to deliver growth.

Criteo

Driving sales with personalised, data-driven campaigns for eCommerce brands.

Magento

Working with brands selling on Magento to drive long-term sustainable growth.

Hunch

Automating creative production for dynamic, high-performance eCommerce campaigns.

Feedonomics

Expertise in optimising product feeds for maximum visibility across sales channels.

Triple Whale

Data-driven insights to identify growth opportunites and deliver one source of truth.

ProductHero

Enhancing Google Shopping growth with automated product optimisation solutions.

Our work and results.

See what we're up to @spacetimemedia